Midland Medical Specialists

Cannot speak more highly of Dr Rebecca Croke. However, the administrative staff has let me down. Had a referral sent over 12 months ago and heard nothing. Called every month to follow up (except when covid was bad as I new it wouldn't be considered during this time) and was told to wait and see. Hit the 12 month mark and was told I was misinformed and to call where the referral was received. Referral was never received and the specialist rooms should have let me know. Beyond this, after I was told it was resent a couple of months ago got told today by a different staff member that it wasn't resent. The lack of clear communication with patients is horrible.I am not one to write a google review but I was talked down from providing a complaint to the practice.

I wish to compliment the team on the friendly and competent treatment I have received.Staffed with knowledgable and competent people and excellent equipment.Highly recommended.

The best practice I’ve ever walked into with such friendly staff. Paula is very attentive and passionate towards each patient. Highly recommend her and this practice.

Highly recommended

Worse experience ever. I don’t know how someone like Pauline is working in this line of work. Rudest person I have ever come across in a medical practice.

They seem to be too busy!Had an issue with heart and needed to contact specialist before being admitted to hospital on a ThursdayPhoned on Tuesday and left a message …. Rang again on Wednesday but unable to relay my issues to specialistsNow wonder if I need surgery or not????